Privacy Policy

Last updated:

Note: This is a general-purpose policy written to reasonably describe how this website works. It has not been reviewed by a lawyer. If you plan to collect payments, handle sensitive data, or want stronger legal protection, we recommend having it reviewed before relying on it.

What we collect

When you use this website, we may collect the following information:

Information you submit through our contact or quote request form, such as your name, phone number, service of interest and message.
Messages and phone numbers shared with us when you contact us via WhatsApp or phone call.
Basic technical information such as browser type and general location, if analytics tools are enabled on this site.

How we use your information

To respond to your enquiries and provide quotes for our services.
To schedule and carry out installation or service work you request.
To improve our website and services.
To send you updates about your project or, occasionally, relevant offers, if you have not opted out.

How we store your information

Information submitted through our website forms is stored securely using Firebase, a cloud platform provided by Google. We do not sell your personal information to third parties.

Third-party services

This website may use the following third-party services, each with its own privacy practices:

Firebase (Google), to store form submissions and website content.
Cloudinary, to host and deliver images.
WhatsApp, when you choose to contact us directly through a WhatsApp link.
Google Analytics, if enabled, to understand how visitors use this site.

Your choices

You can ask us at any time to tell you what information we hold about you, or to delete it, by contacting us using the details below.

Contact us

If you have questions about this policy or how your information is handled, contact us at Crystallitetechnologies@gmail.com or +233 342 294 162.

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